Twice I have found it impossible to set the default program (once for reading pdf, another time for browser) on a user's computer : each time it is set, even if the user is given admin. I work IT in a company where we run golden images on each machine. Impossible to set default program Windows.I've also seen your problem when you add the shared mailbox as its own account within one profile rather than using automap or "add additional mailbox" so if you did have the shared mailbox along side, I would not use that method. This prevents OST's from being created for shared mailboxes. Within the user's own profile though, something I always do to avoid issues is uncheck the option for "download shared folders".
Hit next and see if the shared mailbox will open successfully. Enter the shared mailbox email then for username let the user enter their own email leaving the password field blank. Something else you can try as a test is setup a new outlook profile and once you get through autodiscover as the user, hit back then it will make the username editable. You just have to add the user's DN to the msExchDelegateListLink attribute of the shared mailboxes AD account. FYI, you can technically make automap work if you want though if you really want it. The second method seems to work, but is not the way we would like to add shared mailboxes to Outlook, because in that way users experience that they can't see which mails are sent (because they are in the sent items folder from the personal account, and not from the shared mailbox).Īlso when logging in on Outlook Web App, I cannot see the shared mailboxĪhh group access, that would explain why it doesn't automap.
Thomaswildgruber jrp78 Thanks for your responses.
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